Vermont Information Processing, Inc.

VIP

 

Vermont Information Processing

 
 
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Saturday May 17, 2008
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VIP Beverage: Daily Operations



Daily Operations

Order Entry | Telephone Sales | Operational Efficiencies | Routing
Loading | Delivery Efficiencies | Driver Settlement | Custom Operational Reports

Order Entry  
 
  • Presell
  • Telephone sales
  • Driver-sell
  • Web order entry by customer via the Internet
  • Hybrid
  • Dock sales
  • Mobile computing
  • Telephone Sales Back to Top
     
  • Telephone Sales
  • Maintain call routes for each tel-seller.
  • Customer call list on screen
    • Shows status of each customer's order.
    • Toggle to see accounts called and accounts still needing calls.
    • Move account to another day of the week, one-time basis.
  • Selling aids on screen for tel-sellers
    • See user-defined history.
    • See promotional details for any item. Tel-seller can toggle to window to see the detail and what customer needs to purchase to get to the next level.
    • See invoice totals and detail for discounting and pricing promotions.
  • Customer comments to keep notes about customer, buyer, and more.
  • Management reports to track progress of day's calls and see productivity statistics for tel-sellers.
  • Operational Efficiencies Back to Top
     
  • Back orders
    • Track back orders on screen or on reports.
    • Fill, change, or delete back orders interactively.
  • Product allocation
    • Before order entry, allocate product to specific customers or groups of customers for a set period of time, so that a product's sale is explicitly controlled.
    • After order entry, re-allocate out-of-stock product on orders to key customers or automatically distribute evenly to all customers.
  • Service Level Analysis
    • Check orders for unscheduled deliveries and missed orders.
  • Driver-sell Return Analysis
  • Merchandiser work orders (Palm)
  • Routing Back to Top
     
  • Static Routing
  • Dynamic Routing
    • Optionally assign core stops to routes before dynamic routing.
    • Interactively manage load size based on cube, weight, cases or all three.
    • Manage sequence of stops.
    • See expected delivery time against time stop windows.
    • Time Stop Analysis
    • Manage other delivery situations with view of special delivery instructions for customer or from sales rep.
  • Auto-dynamic Routing
  • Loading Back to Top
     
  • Multiple print and sort options for picking and loading documents
    • Print by stop or by load or combination
    • Print bulk items separate
    • Print by stop or by load for items to be palletized
    • Sequence by warehouse location, item code, or stop.
  • Driver-sell suggested loads
  • Pick tickets
  • Load sheets
    • Customizable load sheets
  • Load Diagrams
    • Automatically assigns product to trucks based on configurations and criteria you set.
    • Modify assignments with point and click interface.
    • Print truck diagrams for loading.

    Delivery Efficiencies Back to Top
     
  • Bar-coded invoices for back door store delivery
  • Bar-coded case labels for back door store delivery
  • DEX ability with Palms.
  • Driver Settlement Back to Top
     
  • Balance inventory, credits, cash and A/R
  • Quick settlement option: Select group of invoices on a load to be cash or charge.
  • Driver expenses
  • Paid on accounts
  • Return tracking by reason
  • Electronic driver settlement on Palm
  • Check-in unloading inventory using RF unit
  • Custom Operational Reports Back to Top
     
  • Design your own order reports with the RANKER report writer.
  • Create driver manifests, exception reporting, track order changes, order entry.
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