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Documentation
| Online Help |
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- Over 5000 pages of context-sensitive online help.
- Online help available from fields and menus.
- Easy navigation within online help, including table of contents and indexes.
- Comprehensive reference for each procedure, includes description, files used, configuration settings affecting running, before and after running steps, field and function key explanations, and error resolutions.
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| Documentation Library |
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- Searchable documentation library available on the VIP Internet Support Site.
- Documentation Library includes:
- Release documentation describing enhancements and changes in each release.
- Installation instructions for software and hardware.
- Doc Notes, each describing theory, set-up and use of a system feature. Titles include "Managing Product Samples," "Using Automated Truck Loading," and "Doing Pick-up Requests."
- Archives of weekly VIP Fax Facts articles.
- eGuides, comprehensive guide books on different areas of the system (for example, processing orders).
- Training materials for all VIP classes, download when taking a course or use to develop your own training materials.
- Library contains over 300 documents plus over 400 archived VIP Fax Facts articles.
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| VIP Fax Facts |
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- Weekly newsletter sent by fax or email.
- Published weekly since 1992.
- Archived in the documentation library on the VIP Internet Support Site.
- Provides release and hardware announcements, news, education schedules, tips, how-to articles, back-up and other reminders, bug alerts, and more.
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